Topic
Hear the story of true patient advocate who has faced challenges within the healthcare system, as a mother who lost two premature infants, as a wife who lost her husband to cancer and as a daughter to two elderly parents who depended on the healthcare system. Through Ms. Dokken’s personal story, explore areas for improvement and uncover strategies that she’s seen firsthand to be successful in improving communications and transitional coordinated care.
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Speaker
Deborah L. Dokken, MPA
Family Advocate/Consultant
Institute for Patient- and Family-Centered Care
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