On-demand webinar

How Advocate Medical Group optimized care team communication

Best practices for outpatient medical groups using a contact center

In an effort to improve patient and provider experience, Advocate Medical Group developed a new contact center to streamline communications and connect with care teams more efficiently.

Advocate sought a technology solution to support the complexity of call schedules and individual physician preferences. Using PerfectServe SynchronyTM, a clinical communication platform, the contact center is now able reach any physician, at any time with a single technology.

During this on-demand webinar you will hear best practices and lessons learned from Advocate Medical Group for optimizing care team communication.

 

Speakers:
Jennifer DeBruler, MD
Medical Director
Advocate Medical Group


Terry Edwards
President and CEO
PerfectServe, Inc.

This webinar was conducted in conjunction with the American Medical Group Association (AMGA).

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