In an effort to improve patient and provider experience, Advocate Medical Group developed a new contact center to streamline communications and connect with care teams more efficiently.
Advocate sought a technology solution to support the complexity of call schedules and individual physician preferences. Using PerfectServe SynchronyTM, a clinical communication platform, the contact center is now able reach any physician, at any time with a single technology.
During this on-demand webinar you will hear best practices and lessons learned from Advocate Medical Group for optimizing care team communication.
Speakers:
Jennifer DeBruler, MD
Medical Director
Advocate Medical Group
Terry Edwards
President and CEO
PerfectServe, Inc.
|